Privacy Policy

Add Click Go, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our e-commerce platform and Fulfillment By Gig-Worker (FBG) network.

By using Add Click Go, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide when using our services:

• Account Information: Name, email address, phone number, username, password
• Payment Information: Credit card details, billing address, payment method preferences
• Shipping Information: Delivery addresses, recipient names and contact information
• Seller Information: Business name, tax ID, bank account details for payments
• Gig Worker Information: Background check data, driver's license, vehicle information, storage location details
• Communication Data: Customer support messages, reviews, feedback, survey responses

1.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, search queries
• Location Data: GPS coordinates for delivery tracking, approximate location from IP address
• Transaction Data: Purchase history, browsing behavior, cart activity

1.3 FBG Network Data

For our Fulfillment By Gig-Worker network, we collect:

• Photo Verification: Images of packages at each handoff point for chain of custody
• Geolocation Tracking: Real-time GPS data during active deliveries
• Performance Metrics: Delivery times, ratings, earnings data
• Storage Facility Information: Video tours, security measures, space dimensions

2. How We Use Your Information

We use the collected information for the following purposes:

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processors, shipping carriers, cloud storage providers, analytics services, and marketing platforms. These providers are contractually obligated to protect your data.

3.2 Within the FBG Network

For order fulfillment, we share necessary information with gig workers, including delivery addresses, contact information, and package details. Workers only receive information needed to complete their assigned tasks.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any change in ownership.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.

3.5 With Your Consent

We may share your information with other parties when you explicitly consent to such sharing.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data.

Types of Cookies We Use:

• Essential Cookies: Required for site functionality (login, cart, checkout)
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant ads based on your interests

You can control cookies through your browser settings. Note that disabling certain cookies may limit site functionality.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection
• Secure background check processes for gig workers

6. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise these rights, contact us at privacy@addclickgo.com. We will respond to your request within 30 days.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy.

For material changes, we will provide additional notice, such as an email notification or prominent notice on our website. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: